Logistics Account Representative – Corporate Office – Florence, Ky Company Overview Bally Logistics is a full-service transportation solutions provider. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Job Summary Bally Logistics is searching for a Full-time Logistics Account Representative to work at our Corporate Office in Florence, Ky. Logistics Account Representatives will be expected to develop, maintain, and grow a book of business. Logistics Account Representatives are purely customer-facing and work closely with our Open Board Team to cover their customers’ freight. Logistics Account Representative responsibilities: • Prospecting & Relationship Building: Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer. • Prioritize Team Workload: Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis. • Customer Outreach & Load Confirmation: Continually touch base with your customers in order to proactively maintain business and customer satisfaction. • TMS Documentation: After TMS training, use it to document all customer interactions, issues, etc. • Communication: Be in constant communication with your customers and Carrier Sales Representative • Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across. Our ideal candidate will have: • Bachelor’s degree- Not required but appreciated • Strong problem-solving, analytical, and negotiation skills. • Proficient written and verbal communication • Excellent attention to detail and problem solving/ analytical skills, multitasking, and technological skills. • Exceptional customer service and interpersonal communication skills • Proven experience with high call volume in a sales environment • Ability to multi-task and troubleshoot various problems as they arise. Why Bally Logistics? • Competitive base salary + uncapped commission (base salary dependent upon experience) • Mon. – Fri. 8 AM – 5 PM weekly schedule • Opportunities for advancement • Eligible for full health benefits after 30 days of employment (medical, dental, & vision) • Eligible for 401k contribution after 90 days employment (with company matching program) Job Type: Full-time Pay: $41,493.98 – $49,971.25 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Monday to Friday Supplemental pay types: • Bonus opportunities • Commission pay People with a criminal record are encouraged to apply Ability to Relocate: • Florence, KY 41042: Relocate before starting work (Required) Work Location: In person